Privacy Policy for Stoma Mentoring

I provide lived-experience mentoring and supportive conversations for people living with, preparing for, or caring for someone with a stoma.

For the purpose of data protection law, I am the data controller for this website.

Contact:
Email: mel@friendswithstomas.co.uk
Location: United Kingdom

I may collect and store the following information:

• Your name
• Email address
• Any information you choose to share when contacting me or booking a session
• Basic booking and payment information (processed securely by third-party providers)

I only collect information that is necessary to provide mentoring support or respond to enquiries.

Your information is used to:

• Respond to enquiries
• Arrange and deliver mentoring sessions
• Communicate about bookings or changes
• Maintain appropriate records for ethical and professional reasons

I do not use your data for marketing unless you have explicitly agreed.

Mentoring conversations may include personal or health-related experiences. Any information you choose to share is treated with care and confidentiality.

I do not provide medical advice and do not store medical records.

Your data is stored securely and only for as long as necessary.
I take reasonable steps to protect personal information from loss, misuse or unauthorised access.

Your information is never sold or shared with third parties, except where necessary to provide services (e.g. secure booking or payment platforms), or if required by law.

Under UK data protection law, you have the right to:

• Access the personal data I hold about you
• Request corrections
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact me using the details above.

This website may use basic cookies to ensure it functions correctly.
You can control cookies through your browser settings.

This privacy policy may be updated occasionally. The most recent version will always be available on this website.

Last updated: January 2026